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CUSTOMER SERVICE
OUR BRAND
TERMS OF USE
1) OVERVIEWWelcome to proarticlesdeparis.com! These Terms of Use (“Terms”) govern the Articles de Paris web site, proarticlesdeparis.com available by desktop or mobile web, or smartphone application, (the “Site”) controlled by Articles de Paris is a brand owned by the Articles de Paris brand (“we,” “us” or “Articles de Paris”). |
2) CONTENT PERMISSION & RESTRICTIONSUnless otherwise noted, the design of the Site, including the software, source code, text, images and all other content and materials that are part of the Site (collectively, “Content”) are copyrights, trademarks, or other intellectual properties owned, controlled or licensed by us. The Content is intended solely for your personal and non-commercial use. No right, title or interest in any Content is granted or transferred to you as a result of your use of the Site. |
3) ACCURACY OF INFORMATION ON THE SITEWe do our best to ensure that information on the Site is complete, accurate and current. Despite our efforts, however, information on the Site may occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices of products on the Site are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. However, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. We do not warrant the accuracy or completeness of the information, content or materials provided through the Site. |
4) SHIPPING LIMITATIONWhen an order is placed, it will be shipped to an address designated by you as long as that shipping address is compliant with the shipping restrictions contained on the Site. All purchases from the Site are made pursuant to shipment conditions, by accepting these terms and conditions through your use of the Site. You are responsible for contacting Articles de Paris Customer Service regarding any claims for damaged and/or lost shipments. |
5) EMAIL COMMUNICATIONBy making a purchase on the Site or otherwise creating an account on the Site, you understand that we may send you communications or data regarding our products and services. You agree to receive such communications from us. Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s). |
6) CONFIRMATION OF ORDERSWhile it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order. We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order. |
7) CANCELLATION OR REFUSAL OF ORDERSWe reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. |
8) MERCHANDISE & AVAIBILITYThe merchandise sold through the Site is intended to comply with French laws and regulations. If you are a non-french based user, be advised that other countries may have laws, regulatory requirements, and product safety requirements that are different than those in France. |
9) PROHIBITED USES OF SITEYou understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Site, or which impacts the security of the Site, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the Site, or to copy content from the Site. |
10) REGISTRATION, ACCOUNTS AND PASSWORDSYou are responsible for the personal protection and security of any password or username that you may use to access the Site. You are responsible for all activity conducted on the Site that can be linked or traced back to your username or password. You are obligated to immediately report a lost or stolen password or username to our Customer Service. |
11) INDEMNIFICATIONYou agree to indemnify and hold us, our directors, officers, employees, agents, affiliates and subsidiaries harmless from and against any and all claims, damages, costs and expense, including attorney fees, arising from or related to your use of this Site or breach of these Terms. |
12) PRIVACY STATEMENTWe are committed to protecting the privacy of the visitors to the Site. |
13) DISPUTE RESOLUTIONMindful of the high cost of legal dispute, not only in euros but also in time and energy, both you and Articles de Paris agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on this Websites, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it ("dispute"), the party asserting the dispute shall first try in good faith to settle such dispute by providing written notice to the other party by registered mail describing the facts and circumstances (including any relevant documentation) of the dispute, and allowing the receiving party 30 days from the date of mailing to respond to the dispute. Notice shall be sent to: Articles de Paris - Customer Service - 53 avenue du Dr Schinazi - 33083 Bordeaux Cedex - France. Unless you indicate otherwise in your notice, Articles de Paris shall respond to your notice using your last-used billing address or the billing and/or shipping address in your online profile. |
14) CUSTOMER SERVICEIf you do not understand any of the foregoing Terms or if you have any questions or comments, please contact our Customer Service team by e-mail at serviceclient@proarticlesdeparis.com or by phone at 0033-557-19-19-99. |
